phmerry Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any part of the phmerry platform available at phmerry.win (the "Platform"), you ("Player", "User", "you") confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with the phmerry Privacy Policy and any game-specific or promotion-specific rules published on the Platform. If you do not agree to these Terms in their entirety, you must immediately cease accessing and using phmerry.

phmerry reserves the right to amend these Terms at any time. Continued use of the Platform following notification of changes constitutes acceptance of the revised Terms.

2. Eligibility

Use of the phmerry Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuing basis:

• You must be at least 21 years of age. This age restriction is set in accordance with Philippine regulations governing online gambling. phmerry strictly prohibits access by minors.
• You must be physically located in a jurisdiction where online gambling is lawful at the time of placing any wager.
• You must not be an employee, director, officer, agent, or contractor of phmerry, nor an immediate family member of any such person.
• You must not be registered on any self-exclusion list, including programmes administered by PAGCOR or any other recognised gambling authority.
• You must have full legal capacity to enter into binding agreements under Philippine law.

phmerry reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in account suspension and forfeiture of pending withdrawals.

3. Account Registration

Each individual may maintain only one (1) registered account on phmerry. The creation of duplicate or multiple accounts by any single individual is strictly prohibited and may result in permanent account closure and forfeiture of all associated balances and bonuses.

When registering, you must provide accurate, current, and complete information including your legal name, Philippine mobile number, date of birth, and any other details requested. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. phmerry will not be liable for any loss arising from unauthorised access to your account where such access results from your failure to safeguard your credentials.

phmerry implements Know Your Customer (KYC) procedures in compliance with applicable Anti-Money Laundering (AML) regulations in the Philippines. You may be required to submit a valid government-issued ID (such as a Philippine passport, UMID, SSS card, or driver's licence) and proof of address before withdrawals are processed.

4. Deposits and Withdrawals

phmerry accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are conducted in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion.

Withdrawals are processed to the same payment method used for the original deposit where operationally possible. phmerry reserves the right to conduct additional verification checks before releasing funds. Processing times vary by payment method:

• GCash / PayMaya: Typically within minutes to a few hours.
• Bank Transfer (BPI, BDO, Metrobank): 1–3 business days.

phmerry does not accept deposits from third-party accounts. All deposited funds must originate from a payment method registered in the Player's own name. Any funds deposited from an unverified third-party source may be voided and returned, less applicable transaction fees.

5. Bonuses and Promotions

phmerry offers various bonuses and promotional offers from time to time, including welcome bonuses, reload bonuses, free spins, and cashback promotions. All bonuses are subject to the specific terms published on the Current Offers page at the time the promotion is active. General bonus conditions include:

• Bonus funds are typically subject to a wagering requirement before withdrawal. The specific multiplier (e.g., 20x, 30x) will be stated in the promotion details.
• Bonuses must be claimed within the specified validity period. Unclaimed or unused bonuses expire automatically.
• Only one bonus may be active per account at any given time unless stated otherwise.
• phmerry reserves the right to withdraw any bonus or promotional offer and to reclaim bonus funds in the event of suspected abuse, collusion, or breach of these Terms.
• Bonuses are intended for genuine recreational play. Any strategy designed to exploit bonus terms for guaranteed profit may be deemed abuse and subject to account review.

6. Game Rules and Fair Play

All games available on phmerry use certified Random Number Generator (RNG) technology where applicable, and live casino games are conducted by professional dealers under real-time monitoring. Game outcomes are governed by the individual rules published within each game interface. In the event of any discrepancy between a displayed result and the phmerry server records, the server records shall be the definitive authority.

phmerry is not responsible for interrupted gameplay resulting from loss of your internet connection. Where a wager has been accepted by the phmerry server prior to disconnection, the wager will be settled according to its natural outcome.

7. Prohibited Conduct

The following conduct is strictly prohibited on the phmerry platform:

• Creating more than one account or using another person's account.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or the Platform in any manner not authorised by phmerry.
• Collusion with other players to gain an unfair advantage.
• Engaging in any form of money laundering, fraud, or financial crime through the Platform.
• Providing false or misleading information during registration or verification.
• Any conduct that disrupts, impairs, or interferes with the normal operation of the Platform or the experience of other players.
• Accessing phmerry from a jurisdiction where online gambling is prohibited by law.

phmerry actively monitors accounts for suspicious activity. Any account found to be in breach of this section may be immediately suspended, permanently closed, and reported to the relevant Philippine authorities.

8. Suspension and Termination

phmerry reserves the right to suspend, restrict, or permanently close any account, with or without prior notice, in any of the following circumstances: breach of these Terms; reasonable suspicion of fraud or criminal activity; failure to complete KYC verification; or at phmerry's sole discretion for business reasons. Where an account is closed for reasons other than a breach by the Player, any remaining real-money balance (excluding bonus funds) will be returned to the Player via their registered payment method.

You may close your phmerry account at any time by contacting our support team via live chat. Account closure requests will be processed within a reasonable timeframe. Any pending wagers at the time of closure will be settled according to their natural outcomes.

9. Intellectual Property

All content on the phmerry platform, including but not limited to text, graphics, logos, game interfaces, software, and data compilations, is the property of phmerry or its licensed content providers and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, recreational purposes in accordance with these Terms. No content may be reproduced, distributed, modified, or used for commercial purposes without the express written consent of phmerry.

10. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, phmerry, its directors, employees, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill. phmerry's total aggregate liability to any Player shall not exceed the total net deposits made by that Player in the twelve (12) months preceding the claim. Nothing in these Terms limits phmerry's liability for fraud, gross negligence, or any liability that cannot be limited under Philippine law.

11. Responsible Gaming

phmerry is committed to responsible gaming. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion to help players manage their gambling activity. All players are encouraged to use these tools proactively. If you believe your gambling is causing harm to yourself or others, please visit our Responsible Gaming page for support resources and self-exclusion procedures. phmerry complies with PAGCOR's responsible gaming framework and will action any self-exclusion request promptly.

Gambling is entertainment. It is never a guaranteed way to earn money. Never gamble with money you cannot afford to lose.

12. Privacy

phmerry collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to such collection and processing. phmerry will not sell your personal data to third parties. Data is shared only with service providers necessary to operate the Platform and with regulatory authorities as required by law.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or the use of the phmerry Platform shall first be submitted to phmerry's internal dispute resolution process by contacting our support team. If the dispute is not resolved within thirty (30) days, either party may refer the matter to the appropriate Philippine courts or regulatory bodies, including PAGCOR where applicable.

14. Amendments to These Terms

phmerry may update or amend these Terms at any time. Material changes will be communicated to registered Players via the contact information associated with their account or through a notice on the Platform. The date of the most recent revision is displayed at the top of this page. Your continued use of phmerry after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact phmerry's support team via the live chat feature available inside your account dashboard, or by email at [email protected]. Please note that email addresses must not be used for urgent account security matters — use live chat for the fastest response.